Privacy Policy

Section / 01

Who We Are

FRIGESWIFT is an appliance and HVAC parts website operated by Ningbo Eurus International Trading Co., Ltd. In this policy, "we" and "our" refer to that company. This page describes how information connected with this website and product enquiries is handled.

Section / 02

Information We Collect

Information you provide

When you make an enquiry, you may provide your name, company, email address, phone number, product or appliance model, part number, and the details you include in your message. If you contact us directly by email or another channel, that correspondence may also contain information you choose to share.

Information used by the website

The local preview receives ordinary request information needed to display pages and process form submissions. The site uses browser session storage to remember whether the announcement panel is expanded. Please avoid including sensitive personal information in an enquiry.

Section / 03

How We Use Your Information

We use enquiry details to identify the requested part, check specifications or compatibility, respond to questions, prepare quotations, and maintain related correspondence. Information may also be needed to manage an order or meet applicable recordkeeping obligations.

In this local preview, submitting an enquiry creates a record on this computer for review. It does not automatically send an email or transmit the enquiry to FRIGESWIFT.

Section / 04

Legal Basis for Processing

Where applicable law requires a legal basis, processing may be necessary to respond to a request you make before entering into a contract, to perform a contract, to meet a legal obligation, or for legitimate business interests such as answering product enquiries and protecting the website. Where consent is required for a particular activity, we will ask for it separately.

Section / 05

Cookies & Browser Storage

The current local preview uses session storage for the announcement panel state. This information stays in your browser session and is not part of an enquiry record. You can clear browser storage through your browser settings.

Opening an external service, such as an email or messaging provider, may subject you to that provider's own cookies and privacy terms. Any future analytics or advertising tools should be described here before they are enabled.

Section / 06

Third-Party Services

The website may link to email or messaging services that you choose to use. Those services handle information under their own privacy policies. Service providers involved in hosting, communication, payment, or delivery may receive information only when needed for the relevant service or transaction.

The local preview form currently saves its records on the computer running the preview server.

Section / 07

Data Sharing & Disclosure

We do not sell enquiry information through this website. Information may be shared with service providers or delivery partners when necessary to respond to your request or fulfill an order, and with authorities where required by law. Direct communication through a third-party platform is also subject to that platform's practices.

Section / 08

Data Retention

Enquiry and commercial records should be kept only as long as needed for the purpose for which they were collected, including related legal and accounting requirements. The local preview does not automatically delete saved enquiry files; the person operating it must review and remove them when they are no longer needed.

You may contact us to ask about a particular enquiry record. Include a reference number where available so it can be identified.

Section / 09

Data Security

We take reasonable steps to restrict access to enquiry information and protect it from unauthorized use. No internet transmission or storage method is completely secure. The local preview should be run on a computer with appropriate access controls because submitted enquiries are saved there.

Section / 10

International Data Transfers

FRIGESWIFT serves customers in different countries, and direct enquiries or commercial correspondence may be handled in China. If personal information is transferred across borders, we will handle it in accordance with applicable legal requirements.

Section / 11

Your Rights

Depending on the law that applies to you, you may be able to request access to, correction of, or deletion of your personal information, or object to or restrict certain processing. You may also be able to withdraw consent where consent is the basis for processing.

Send a privacy request to sales@orico-china.com. Please include enough detail to identify the relevant enquiry. Some records may need to be retained where the law requires it.

Section / 12

Children's Privacy

This B2B website is intended for professional buyers and service personnel. It is not directed to children, and we do not knowingly seek information from them. Contact us if you believe a child has submitted personal information through the site.

Section / 13

Updates to This Policy

We may update this policy when website features, information practices, or legal requirements change. The date shown on this page will be revised when a material update is made. Please check this page for the current version.

Section / 14

Contact Us

For questions about this policy or a request concerning your information, email sales@orico-china.com. You can also use the contact page.

Ningbo Eurus International Trading Co., Ltd.
No. 80 Lingyan Mountain Road, Daqi Subdistrict, Beilun District, Ningbo City, Zhejiang Province, China.